Garbage In, Garbage Out

Each morning, before heading to the Palace Hotel, I’d stop at the Stereophile office to check on the state of our current issue and answer any important email. On Friday morning, I noticed an email whose subject line was made of a single intriguing word: cancelled.

I opened the email to find the following:

Hi,
I just cancelled my Stereophile subscription because of

a) the cover

b) I skipped to your article and it’s just garbage.

In retrospect, I do appreciate the letter’s poetic line breaks and, as my friend Nicole pointed out, it’s sort of nice that the reader skipped immediately to my column. But, still: At the time, the email really ticked me off. It was an unfortunate way to start the day.

Happily, at the New York Audio Show, things were very different. I met with so many kind and generous people who not only loved the latest cover of Stereophile, but who expressed genuine enthusiasm for music, audio, our magazine, and the show itself.

Those brief encounters alone made the show worthwhile.
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