Hello!

I just purchased a model Z920 and had it shipped to LA from Kansas. It doesn't seem to be working properly or consistently, though the seller said it was working fine before it was shipped. I understand it's an old machine and don't expect it to work flawlessly, but it is so bad that I'm afraid to play any records for fear of damaging them.

The biggest problem is the skipping. Every single record I've played (new or old) has skipped in several places and I've had to manually pick-up the tonearm and move it further down the record, only to have it skip again. I tried adjusting the weight by loosening the tonearm spring and making it heavier, which helped a little with the skipping but now I think it may be so heavy it's damaging the record - maybe I'm just being paranoid, but it just doesn't sound right, like there's too much pressure on the record as it spins. Plus it still skips occasionally.

The stylus doesn't look dull, but I don't know if it's something you can tell just by looking at it.

Any help or advice on how to solve this would be greatly appreciated. Thank you in advance.

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