A Question of Reliability
A letter in the April 1988 issue (Vol.11 No.4) from reader Harold Goldman, MD, decried the seemingly appalling failure rate of high-end products, citing a $10,000/pair power amplifier, an $11,000 turntable, and a $1500 CD player which had all been reported in recent issues as having failed during or shortly after testing by Stereophile. And Dr. Goldman's list was far from complete. We have also experienced during the past couple of years the failure, or inoperation upon delivery, of two $2500 solid-state power amplifiers, a $1700 subwoofer, a $5000 hybrid amplifier, two pairs of $1200 loudspeakers, several pairs of under-$1000 loudspeakers, and many CD players costing over $1000 each, mainly those based on Philips transports.